To track your order, you can visit the Potico.sg website. Once there, log in to your account and navigate to the "My Orders" section. You'll be able to see the status of your order and any tracking information available.

After the order is completed, you will receive an email confirmation that includes your order number.

We need all our orders placed on our website www.potico.sg but we can assist you.

Kindly send us an email at contact@potico.sg, call us at SG +65 3158 2081; US +1 442 249 7722 or reach us via Facebook chat.

We offer Free Same Day Delivery so no shipping fee is required.

Yes, we offer Free Same Day Delivery including weekends.

Unfortunately, we don't accept office pick-ups but we can arrange the delivery of your order at your preferred location.

Yes. You can order now for future dates (up to 1 year in advance).

We are open to serve your concerns 6am-12am from Monday to Sunday.

Kindly send us an email at contact@potico.sg, call us at SG +65 3158 2081; US +1 442 249 7722 or reach us via Facebook chat.

We accept payments made via Credit and Debit Card, PayNow, e-Wallets, and BNPL.

We don't do customized arrangements as we only produce what is shown on our site.

We are delivering at the following time slots:

Yes, we don't disclose the details of the sender unless his or her name is included on the message for the card.

To make changes with the delivery address or your personal message, kindly send us an email at contact@potico.sg, call us at +65 3158 2081 or reach us via Facebook chat. Please note that we can only accept changes three (3) hours before the delivery.

To cancel your order, you may send us an email at contact@potico.sg, call us at +65 3158 2081 or reach us via Facebook chat. Please note that we can only cancel your order if it is not yet dispatched from our office.

Yes, we will only call the recipient if our rider can't find him/her and we won't disclose that the delivery are flowers to keep it as a surprise.

You can do so by including your special instructions on the delivery notes section during check-out while ordering through our website.

As we do our deliveries by batches, we can't deliver at a specific time, however, we can deliver it within the time range stated on your order.

We cannot customize the message on the cake as we only do standard message unless a sticker indicating customization is present.

Our flowers will be delivered fresh cut. You can take care of them and maintain its freshness by checking our Care Instructions.